Terms Of Use
& Privacy Policy

Independent Ownership Notice

Midnight Express^® is independently owned and operated. References to Midnight Express^®, affiliated venues, menus, offers, promotions, pricing, VIP packages, entertainers, events, hours, policies, and availability may vary by location or change without notice.

Other affiliated venue websites, related businesses, service providers, payment platforms, reservation systems, or promotional partners may be independently owned and operated and are solely responsible for their own offers, services, policies, personnel, customer experiences, and operations.

Guests should verify location-specific information directly with Midnight Express^® before visiting, reserving, purchasing, redeeming an offer, or relying on information displayed online.

Age Requirements & Identification

Guests must be twenty-one (21) years of age or older to enter Midnight Express^® unless otherwise required by applicable law or venue policy.

Guests participating in BYOB, bringing alcohol, possessing alcohol, or consuming alcoholic beverages where permitted by venue policy must be twenty-one (21) years of age or older.

Valid government-issued photo identification may be required for entry, age verification, reservation validation, package redemption, fraud prevention, chargeback prevention, security purposes, or compliance with venue policies and applicable laws.

Where permitted by law, identification information, including photographs or images of identification documents, may be collected, retained, and used for reservation verification, fraud prevention, security investigations, payment verification, chargeback defense, legal compliance, and legitimate business purposes.

Management reserves the right to refuse entry, remove guests, deny service, or cancel reservations in accordance with applicable law and venue policies.

Information We Collect

Information voluntarily submitted through this website may include:

• Name
• Email address
• Phone number
• Reservation details
• Inquiry details
• Device information
• IP address
• Browser information
• Analytics data
• Marketing attribution data
• Other information voluntarily submitted by visitors

Information submitted through forms, reservation requests, VIP pass forms, guest list registrations, newsletter signups, contact forms, chat services, surveys, contests, promotions, or similar features may be used to respond to inquiries, provide requested services, process reservations, improve operations, administer promotions, prevent fraud, defend chargebacks and payment disputes, communicate with guests, and operate or improve the business.

Cookies & Tracking Technology

This website may utilize cookies, analytics platforms, pixels, log files, session tracking technologies, and similar technologies to improve website functionality and user experience.

These technologies may collect information regarding browser type, operating system, pages visited, referring websites, session duration, device characteristics, geographic region, and general usage behavior.

Information collected through analytics and tracking technologies may be aggregated and used for reporting, advertising attribution, marketing, website optimization, security, operational purposes, and business analytics.

Communication Services

This website may offer forms, chat features, messaging tools, review submissions, surveys, newsletters, reservation requests, VIP pass registrations, guest list registrations, or other communication features.

You agree not to use any communication feature to harass, threaten, or abuse others; submit unlawful material; submit fraudulent information; impersonate another person; distribute malicious software; violate intellectual property rights; or distribute spam or unauthorized promotional content.

Midnight Express^® reserves the right to remove content, restrict access, terminate communications, block users, or refuse service at its discretion.

SMS, Email & Electronic Communications

By voluntarily providing your contact information, you consent to receive communications relating to reservations, VIP pass registrations, guest list registrations, customer service matters, inquiries, account-related notifications, transactional messages, and promotional communications where permitted by law.

Message frequency may vary. Standard message and data rates may apply.

Guests may opt out of marketing communications at any time using available unsubscribe mechanisms or by contacting Midnight Express^® directly. Opting out of marketing communications may not prevent delivery of transactional or service-related communications regarding existing reservations, purchases, or inquiries.

AI-Assisted Communications

To improve service and response times, certain communications may be assisted, generated, reviewed, summarized, or supported by artificial intelligence technologies.

AI-assisted communications may be used in website chat, email communications, customer service interactions, reservation inquiries, lead management, marketing communications, or related functions.

While reasonable efforts are made to maintain accuracy, automated responses may occasionally contain errors, omissions, delays, or inaccuracies. Guests should verify important details directly with Midnight Express^® staff when necessary.

Third-Party Reservations & Checkouts

Certain reservations, admissions, VIP packages, promotions, tickets, deposits, memberships, subscriptions, or offers may be administered through third-party providers.

Transactions completed through third-party platforms are subject to the applicable terms, disclosures, policies, and conditions of those providers.

Midnight Express^® is not responsible for outages, interruptions, payment processing failures, reservation platform failures, service disruptions, technical errors, or other issues caused by third-party systems.

Promotions, Packages & Entertainers

VIP packages, entertainers, promotions, events, pricing, seating, admission requirements, operating hours, availability, amenities, services, and offer details are subject to change without notice.

Entertainer schedules, appearances, performances, promotions, package inclusions, and event details are not guaranteed and may change at any time.

Offer details, redemption terms, restrictions, and availability may vary by date, event, venue, or location.

Management reserves the right to modify, cancel, suspend, substitute, or discontinue promotions, events, entertainers, packages, offers, or services at any time.

Payment Disputes, Chargebacks & Fraud Prevention

Midnight Express^® reserves the right to investigate suspected fraud, chargebacks, payment disputes, reservation abuse, promotional abuse, identity verification concerns, or misuse of services.

Information submitted by guests, including communications, reservation records, transaction records, redemption records, IP information, and identification records, may be used in connection with fraud investigations, chargeback defense, payment dispute resolution, legal proceedings, and enforcement of venue policies.

Information Sharing

Information may be disclosed when required by law, court order, subpoena, regulatory requirement, legal process, fraud investigation, security investigation, chargeback dispute, payment dispute, law enforcement request, or protection of legitimate business interests.

Information may also be shared with service providers, payment processors, technology providers, analytics providers, customer service providers, legal advisors, insurers, compliance providers, and operational vendors assisting in the operation of the business.

Personal information is not sold to third parties for unrelated marketing purposes.

Security

Reasonable administrative, technical, and physical safeguards are implemented to protect information submitted through the website.

However, no method of transmission, storage, or electronic communication can be guaranteed to be completely secure. Users submit information at their own risk.

Disclaimers

All information on this website is provided on an “as is” and “as available” basis.

Midnight Express^® makes no warranties or representations regarding the completeness, accuracy, availability, reliability, suitability, or uninterrupted operation of the website, its content, services, promotions, reservations, or communications.

Management reserves all rights, including the right to modify services, promotions, policies, operating hours, offers, pricing, admission requirements, reservations, and website content at any time without notice.

Limitation Of Liability

To the maximum extent permitted by law, Midnight Express^®, its owners, officers, directors, managers, employees, contractors, affiliates, licensors, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or similar damages arising out of or related to the use of this website, reservations, promotions, offers, communications, events, services, or third-party systems.

Where liability cannot be excluded by law, liability shall be limited to the maximum extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Midnight Express^®, its owners, managers, employees, affiliates, contractors, service providers, successors, and assigns from and against any claims, liabilities, damages, losses, costs, expenses, or attorneys’ fees arising out of your misuse of the website, violation of these Terms, unlawful conduct, fraudulent activity, or infringement of the rights of any third party.

Intellectual Property

All website content, including text, graphics, branding, logos, designs, images, videos, software, layouts, and other materials, are protected by applicable intellectual property laws and may not be reproduced, copied, distributed, modified, or exploited without authorization.

Midnight Express^® and related logos, names, artwork, branding, and trade dress are trademarks of their respective owners and are used with permission where applicable.

Image Disclaimer

Licensed images, stock photography, promotional photography, and illustrative materials may be used throughout the website.

Certain images may be used for promotional or illustrative purposes and may not depict current entertainers, staff members, guests, performers, events, services, products, or venue conditions.

Any person depicted may be a model unless otherwise specifically identified.

Governing Law

These Terms of Use and Privacy Policy shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict-of-law principles.

Dispute Resolution

Any dispute arising out of or relating to the website, reservations, promotions, services, communications, or these Terms shall be resolved exclusively in the state or federal courts located in the county and state in which Midnight Express^® is located, unless otherwise required by law.

The parties consent to the personal jurisdiction of such courts.

Changes To These Terms

Midnight Express^® reserves the right to modify these Terms of Use and Privacy Policy at any time. Updated versions will be posted to this website and become effective upon posting unless otherwise stated.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact

Questions regarding these Terms of Use or Privacy Policy may be directed to Midnight Express^® through the contact information provided on this website.